Returns & Exchanges
Our goal is to ensure you are completely satisfied with your purchase, which is why most items can be returned within 30 days of receipt for a full refund or exchange. We provide convenient drop-off locations and easy-to-print labels to make your return process as seamless as possible.
Initiate Your Return
Visit 'Your Orders' in your account, select the item you wish to return, and click the 'Return or Replace Items' button to begin.
Select Reason and Method
Choose the reason for your return from the dropdown menu and select your preferred refund method or an exact replacement.
Choose Drop-off Location
Pick a convenient return method, such as a label-free drop-off at a designated partner location or printing a standard shipping label.
Package and Send
Pack your item securely, bring it to your chosen location, and show your digital return code or attach the printed label to the box.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing